For customer's technical questions regarding our Adult Toy Store products we now offer 24/7 toll-free phone support at:   1-800-399-5506. Trained representatives are able to answer toy product questions by telephone through a phone center at Convergence Inc.

This impressive level of customer service is now available to customers who have questions regarding our Gifts-For-Lovers products.

Customer Service:  1-800-399-5506.
Your Priority Service Code is:  gifts4lovers.

For Product Information please complete this form:   Product Information Form

For Order Information please complete this form:   Order Information Form

You can also call 617-666-7826, but using one of our forms is much easier for us and will be answered promptly.

Telephone Orders:  1-888-773-9869.
Your Priority Service Code is:  gifts4lovers.

If you have any questions about Gifts-For-Lovers or Romance Gift Baskets, the practices of this site, or your dealings with this Web site, please do not hesitate to contact our Customer Service Department:

GIFTS-FOR-LOVERS - or - ROMANCE GIFT BASKETS
Attention: Customer Service Department
6835 St. Andrews Drive
Mukilteo, WA 98275

E-Mail Address:     email@romancegiftbaskets.com

Gifts-For-Lovers and Romance Gift Baskets has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: http://www.romancegiftbaskets.com - or - http://www.gifts-for-lovers.com.

Our site uses an order form for customers to request information or products which requires users to give us contact information (name and e-mail address). The customer's contact information is used to contact you only when necessary. Information gathered through our ordering process is strictly confidential. We value each and every one of our customers and their privacy!

When placing an order we will collect customer's financial information (credit card numbers). Financial information that is collected is used to bill the user for their products only.

This site contains links to other sites. Gifts-For-Lovers and Romance Gift Baskets is not responsible for the privacy practices or the content of such Web sites.

The Gifts-For-Lovers.com and Romance Gift Baskets.com site has strict security measures in place to protect the loss, misuse and alteration of the information under our control.

We will never sell, rent, trade or give your name to any other company or organization.

All merchandise is securely wrapped in plain packages with no indication of the contents on the outside.

Occasionally, we may run out of stock and we will substitute an equivalent product that meets our high standards. Basket styles vary slightly from those in the photographs depending on availability. All items are sold as novelties. All Sales Are Final - Because most products are of a personal nature, NO returns or exchanges of any kind are accepted for your protection.

We take great care in packaging your order, therefore, all damaged shipments must be reported to the carrier immediately. Be sure to keep all packaging as it may be requested by the shipping carrier.

We comply with the Federal Trade Commission's Mail and Telephone Order Rule. This rule states mail order and Internet merchants must deliver items by the time they say or within 30 days of the order if no delivery time is stated. If they can't, they must notify customers and give them a chance to cancel their orders for a full refund.

For more information about protecting yourself while shopping online visit the Federal Trade Commission website on Consumer Internet Safety.

The Fair Credit Billing Act limits, under certain circumstances, your liability to $50 on misuse of your credit card or billing errors. Note that this act only covers credit cards, not debit cards (the Electronic Fund Transfer Act covers those under certain circumstances as well).

As of 06/00, Major credit card companies may waive even this $50 liability for misuse of your credit card as a result of online fraud. For specific details, go to the credit card company's websites: Visa, MasterCard, American Express, Discover Card.

In addition, the Federal Trade Commission has created a website with frequently asked questions and recommended procedures for dealing with fraud. FTC's website.

If you have any questions about this privacy statement you can send e-mail to support@romancegiftbaskets.com